FAQs

We provide non-medical home care services that help clients live safely and comfortably at home. Our services include personal care (like bathing, dressing, and grooming), companionship, light housekeeping, meal preparation, medication reminders, mobility assistance, and transportation for errands or appointment

Yes. Every caregiver and homemaker we hire goes through a thorough screening process, including reference checks, background checks, and skill assessments as required by the Illinois Department of Public Health (IDPH). We also provide ongoing training to ensure our team meets the highest standards of care and professionalism.

Absolutely. We take great care to match clients with caregivers who best fit their personality, language, and care needs. If at any time you’d like to request a different caregiver, we’ll gladly make that adjustment—your comfort and trust are our top priorities.

We do our best to maintain consistency so clients can build a comfortable and trusting relationship with their caregiver. In cases of illness or scheduling changes, we’ll notify you in advance and provide a qualified replacement.

We proudly serve clients in Cook County, DuPage County and the surrounding areas. If you’re located nearby and unsure whether we can reach you, please contact us—we’ll do our best to accommodate your location.

We combine professional care with genuine compassion. At Lunar Home Care, we don’t just provide services—we build relationships. Our focus is on consistency, communication, and culturally respectful care. We also use technology to keep families informed and connected to their loved one’s care in real time.

Getting started is simple! Just contact us to schedule a free consultation. We’ll discuss your needs, preferences, and schedule, then create a customized care plan designed specifically for you or your loved one.